Effective Date: 11^th February, 2025

At BeeFyn.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and protect your personal data when you use our website and services. By using BeeFyn.in, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This information may include:

• Personal Information: This includes, but is not limited to, your name, contact details (email address, phone number), qualifications, certifications, bank account information (for payments and withdrawals) and any other data necessary for account creation or service delivery.
• Lead Information: When Laboratories post blood collection or testing leads, we collect details related to those leads, including client names, blood collection requirements and payment information.
• Transaction Information: We collect details of transactions processed through the platform, including the amount, date, and payment method.
• Usage Information: We may collect non-personal data such as IP addresses, browser types, device information and website usage statistics to analyze trends and improve the website and services.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, manage and improve our services.
• To create and maintain user accounts (Laboratories and Phlebotomists).
• To process payments, facilitate lead generation and manage transactions.
• To communicate with users regarding leads, platform updates and service-related matters.
• To ensure that both Laboratories and Phlebotomists have the required information for service performance.
• To comply with legal and regulatory requirements.
• To improve user experience and enhance platform functionality.

3. Data Retention

BeeFyn.in will retain personal information for as long as your account is active or as needed to provide services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.

4. Sharing of Information

BeeFyn.in does not sell, rent, or trade your personal information to third parties. However, we may share information under the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our platform, processing transactions, or improving our services. These third parties are obligated to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal requests (e.g., a subpoena or court order).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of BeeFyn.in, your information may be transferred as part of that transaction, but we will ensure that any third party receiving your data will be bound by the same privacy practices.

5. Security of Your Information

We take reasonable measures to protect the confidentiality, security and integrity of your personal information. We use encryption, secure servers, and other technical safeguards to protect data from unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights Regarding Personal Information

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate information in your profile.
• Deletion:You may request the deletion of your account and personal information, subject to any legal or regulatory requirements.
• Withdrawal of Consent: If you have consented to the processing of your personal information, you may withdraw your consent at any time by contacting us.

To exercise these rights, please contact us using the contact details provided at the end of this policy.

7. Cookies and Tracking Technologies

BeeFyn.in may use cookies, web beacons and other tracking technologies to improve user experience, analyze usage, and enhance the functionality of our website. Cookies are small files stored on your device that enable us to recognize your preferences and provide a more personalized experience.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to BeeFyn.in and does not cover the practices of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Confidentiality of Personal Information

BeeFyn.in ensures that your personal and lead-related information is treated with the highest level of confidentiality. We do not disclose your personal details to any unauthorized parties. However, we may store, process, and retain copies of all personal information related to leads for the purposes of facilitating services, improving platform functionality, and complying with regulatory obligations.

10. Changes to This Privacy Policy

BeeFyn.in reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use the website after such changes are made, you agree to the revised terms

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or if you would like to exercise your rights regarding your personal information, please contact us at:

BeeFyn.in Healthcare Private Limited
Email: [email protected]
Phone: +91-93 555 121 03